Shipping

Delivery methods and times

After the customer has completed filling out the purchase order and, however, before the conclusion of the purchase process, the Customer will be able to verify the delivery methods and times of the products. Delivery times must be considered indicative, as they may vary depending on the destination of the products. It should also be specified that if the Supplier is not able to make the delivery within the time specified at the time of purchase, the Supplier must promptly notify the Customer thereof by sending an email to the address indicated by the latter at the time of registration. Deliveries are made from Monday to Friday – never on public holidays – during normal office hours. For this purpose, the Supplier recommends the Customer to indicate an address where delivery of the products can always be guaranteed. At the time of delivery of the products, the Customer will be required to check that the packaging is closed, intact and does not show signs of damage or tampering. If the results of these checks are negative, it will be the Customer’s responsibility to report it to the courier upon acceptance of the products, and to promptly inform the Supplier by email at [email protected], or by fax at +39 0423 620949.